Durchsuchen Sie unsere FAQs
Schneller, intelligenter suchen, Antworten rasch erhalten!
Informativer FAQ-Bereich
Indem Unternehmen Antworten auf häufige Fragen potenzieller Kunden geben, können sie Bedenken oder Zweifel zerstreuen, die diese möglicherweise daran hindern, aktiv zu werden.
I have a webpage with images, directions and size measurments to help you with that.
Click > Size, Depth & Brim Measurements
Wir versenden weltweit... Bitte geben Sie hier Ihre eigenen Versandinformationen ein, einschließlich Zeiten, Preise, Optionen usw.
Dies hängt davon ab, ob es sich um eine internationale oder eine inländische Bestellung handelt. Alle Bestellungen innerhalb der USA gelten als inländische Bestellungen und werden innerhalb von 2-5 Werktagen versandt und geliefert. Weitere Einzelheiten finden Sie unter Internationale Bestellungen.
Wir akzeptieren PayPal, Visa, MasterCard, Discover und American Express, aber Sie können uns gerne für andere Zahlungsoptionen kontaktieren.
Wir senden Ihnen die Sendungsverfolgungsinformationen an die mit Ihrer Bestellung verknüpfte E-Mail-Adresse, sobald der Artikel versandt wurde. Wenn Sie Ihre Sendungsverfolgungsinformationen nach über 2 Werktagen nicht erhalten haben, kontaktieren Sie uns bitte unter (012) 123 - 4567
Absolutely! That's exactly why I use high quality quilting style cottons in both print and solid colors. You may have to adjust the welding hood or hard hat fit harness for caps with a cotton or microfiber sweatband as the bands of caps with sweatbands are slightly thicker than welding caps without sweatbands.
Wenn Sie eine Bestellung als Geschenk für jemand anderen aufgeben, geben Sie unbedingt Ihre E-Mail-Adresse ein, um alle zusammenfassenden Informationen zu erhalten, aber geben Sie den Namen und die Lieferinformationen des Empfängers ein. Wir werden sicherstellen, dass alle Preise und Belege nicht im Paket enthalten sind.
Wenn Sie aus irgendeinem Grund mit Ihrem Kauf nicht vollständig zufrieden sind, erstatten wir Ihnen innerhalb von 30 Tagen nach Ihrer Bestellung den Kaufpreis ohne Fragen zurück.
Versand
Wir versenden weltweit... Bitte geben Sie hier Ihre eigenen Versandinformationen ein, einschließlich Zeiten, Preise, Optionen usw.
Dies hängt davon ab, ob es sich um eine internationale oder eine inländische Bestellung handelt. Alle Bestellungen innerhalb der USA gelten als inländische Bestellungen und werden innerhalb von 2-5 Werktagen versandt und geliefert. Weitere Einzelheiten finden Sie unter Internationale Bestellungen.
Wir akzeptieren PayPal, Visa, MasterCard, Discover und American Express, aber Sie können uns gerne für andere Zahlungsoptionen kontaktieren.
Wir senden Ihnen die Sendungsverfolgungsinformationen an die mit Ihrer Bestellung verknüpfte E-Mail-Adresse, sobald der Artikel versandt wurde. Wenn Sie Ihre Sendungsverfolgungsinformationen nach über 2 Werktagen nicht erhalten haben, kontaktieren Sie uns bitte unter (012) 123 - 4567
Wenn Sie eine Bestellung als Geschenk für jemand anderen aufgeben, geben Sie unbedingt Ihre E-Mail-Adresse ein, um alle zusammenfassenden Informationen zu erhalten, aber geben Sie den Namen und die Lieferinformationen des Empfängers ein. Wir werden sicherstellen, dass alle Preise und Belege nicht im Paket enthalten sind.
Wenn Sie aus irgendeinem Grund mit Ihrem Kauf nicht vollständig zufrieden sind, erstatten wir Ihnen innerhalb von 30 Tagen nach Ihrer Bestellung den Kaufpreis ohne Fragen zurück.
I suggest machine washing with like colors in hot or cold water - which ever is your preference with your favorite laundry detergent. Use color safe bleach on colors if you wish.
Hang drying is recommended because it keeps the cotton fibers more flat and less likely to catch sparks. If you machine dry, you can also use spray starch on the brim and press with an iron to flatten the fibers.
Chlorine bleach for solid white hats is recommended when needed.
No specail care is required.
They shouldn't. In fact, I have not had anyone tell me their welding caps shrunk. That being said - get the size your measurements show you need - DO NOT size up for shrinkage. The caps will not shrink a size.
I pre-shrink in hot water wash, high heat dryer and press multiple times thru the production process - the fabric has been heat treated multiple times.
Zahlungen
Wir versenden weltweit... Bitte geben Sie hier Ihre eigenen Versandinformationen ein, einschließlich Zeiten, Preise, Optionen usw.
Dies hängt davon ab, ob es sich um eine internationale oder eine inländische Bestellung handelt. Alle Bestellungen innerhalb der USA gelten als inländische Bestellungen und werden innerhalb von 2-5 Werktagen versandt und geliefert. Weitere Einzelheiten finden Sie unter Internationale Bestellungen.
Wir akzeptieren PayPal, Visa, MasterCard, Discover und American Express, aber Sie können uns gerne für andere Zahlungsoptionen kontaktieren.
Wir senden Ihnen die Sendungsverfolgungsinformationen an die mit Ihrer Bestellung verknüpfte E-Mail-Adresse, sobald der Artikel versandt wurde. Wenn Sie Ihre Sendungsverfolgungsinformationen nach über 2 Werktagen nicht erhalten haben, kontaktieren Sie uns bitte unter (012) 123 - 4567
Wenn Sie eine Bestellung als Geschenk für jemand anderen aufgeben, geben Sie unbedingt Ihre E-Mail-Adresse ein, um alle zusammenfassenden Informationen zu erhalten, aber geben Sie den Namen und die Lieferinformationen des Empfängers ein. Wir werden sicherstellen, dass alle Preise und Belege nicht im Paket enthalten sind.
Wenn Sie aus irgendeinem Grund mit Ihrem Kauf nicht vollständig zufrieden sind, erstatten wir Ihnen innerhalb von 30 Tagen nach Ihrer Bestellung den Kaufpreis ohne Fragen zurück.
Yes. If you have an idea or would like something that's not listed on the website, feel free to reach out before ordering. I'll let you know whether it's something I can make with my current materials and equipment. While I can't accommodate every request, I'm always happy to discuss the possibilities.
Fabrics & Designs
Currently there are 210 different fabric selections, or color combinations. The number of different prints and colors fluctuates through out the year.
Discontinued fabrics will probably not return to the store. This is different that sold out fabrics - those are likely to be restocked at te next Materials Orders
Seasonal as in availabe only during certain periods of the year? No. I keep Holiday and other seasonal prints up all year. I also have Christmas and Halloween print sales in July.
Yes, I will either look for it right away or add it to the list for the next Materials purchase. Reach out to me for specific requests and we can make a plan.
Yes, I usually have an option for You Shop I Sew where you send your cotton fabrics and I make the caps, charging for labor only.
Copyright & Custom Artwork
If there is already fabric for retail sale of the designs you want then maybe. It may be a 1 time deal for a single customer or I may carry the print for welding caps until it sells out or is removed for lack of sales. What I will not do is create or have custom printed anything that is copyrighted by anyone else. If you own the copyright then the use release must be in writing and signed.
That is decided on a case by case basis. Copyright laws will be taken into account and digitizing will be the customer's responsibility. I do have a good working relationship with a digitizer and he does good, fast work for a fair price.
This is also a case by case basis. Complex logos probably not. Small detailed logos look nice on paper or a website but don't transfer well to embroidery or HTV without loosing design elements and color.
Usually yes, but decisions are made on a case by case basis. Written permission is required for replication of copyrighted images and logos.
Ordering
Because every HD Welding Hat is custom made after you order, production takes longer than purchasing a pre-made cap from inventory. Orders are generally completed in the order they are received. The current estimated lead time is displayed on the website and is updated regularly. During busy seasons, production times may be longer due to increased order volume.
Yes. If you need to make a change to your order, please contact me as soon as possible. Most order changes, including Welding Cap Size, or Depth changes, can be made up to two business days before your order is scheduled to begin production.
If your requested changes affect the order total, an updated invoice will be sent and any additional payment must be be received before production begins. Once production has started, changes are generally no longer possible.
Shipping
The time to receive your order includes both the production lead time and shipping time. Because every HD Welding Hat is custom made after you order, production takes place before your order ships. The current estimated production lead time is displayed on the website and updated regularly.
Once your order ships, delivery time depends on your shipping destination and the shipping method you selected during checkout.
HD Welding Hats ships internationally to eligible destinations. International shipping availability is determined during checkout based on the destination country and current shipping restrictions. Available shipping services and rates are calculated automatically for eligible destinations.
Customers are responsible for any applicable customs duties, taxes, or import fees required by their country.
Yes. If expedited shipping is available for your destination, you'll see the available shipping options during checkout. Please keep in mind that expedited shipping affects delivery time only—it does not shorten the production time required to make your custom welding cap.
Yes. Orders shipping to eligible U.S. destinations receive free shipping when the order total is $75 or more. If your order qualifies, free shipping will be applied automatically during checkout.
Yes, all orders are shipping with tracking and that info is sent to the email address used at the time of purchase.
Returns & Exchanges
Yes. If there is a problem with your order, please contact me. Every situation is a little different, and I'll work with you to find the best solution.
If a simple adjustment is all that's needed, I'll usually have you return the cap so I can make the changes and send it back. If a complete remake is the better solution, I may have you keep the original cap while I make a new one. If you'd prefer a refund, that's always an option as well.
If your welding cap doesn't fit the way you expected, please contact me. Don't worry—we'll work together to figure out the best solution. Depending on the situation, that may mean adjusting the cap, making a replacement, or issuing a refund. My goal is for you to end up with a welding cap that fits properly and you're happy to wear.
Mistakes are rare, but they can happen. If you receive the wrong item, please contact me as soon as you can. Including your order number and a photo of the item you received will help me quickly identify the problem and get the correct welding cap on its way. If the mistake was mine, I'll make it right at no cost to you.
If your package appears to be lost or arrives damaged, please contact me as soon as possible. I'll work with you to determine what happened and, if needed, file a claim with the shipping carrier.
If the package is confirmed lost or damaged during shipping, I'll replace your order at no additional cost to you.
Business Information
I do. Just me. The buck stops here.
I started selling welding caps online in 2001. In 2007 I closed the shop and took other opportunitues. In 2014 I came back to selling welding caps online.
In the great state of Oregon.
I could give you 100 reasons, but really there is only 1 that matters - You. I do it because I can, but doing for the customers is why I really do it. I don't pay for advertising anymore, I don't post on social media - you found my store because you needed welding caps - and I can make that happen for you with integrity and quality.
Business Information
For more than 20 years we've focused on handcrafted welding caps. Many customers have asked about quality workwear that fits the same welding lifestyle. Rather than manufacture shirts ourselves, we've partnered with WoahBros to offer a carefully selected collection of flame-resistant work shirts we believe in.
Because we wanted to offer workwear that reflects the same quality, durability, and craftsmanship we look for in the products we recommend to our customers.
Yes.
The shirts in our Recommended FR Workwear collection meet NFPA 2112 and CAT2 standards. Individual product pages include complete specifications.
HD Welding Hats and WoahBros ship from different locations.
Your welding cap is handcrafted in our Washington workshop.
Your work shirt ships directly from WoahBros.
You'll receive tracking information for each shipment.
Our Free Shipping offer applies to products made and shipped by HD Welding Hats.
WoahBros fulfills their own orders, so their shipping rates apply to all work shirt purchases.
WhoaBrohs will handle shipping and returns.